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Call Center / Help Desk

The MEEC Call Center/ Help Desk Services master agreement is with four vendors. The comprehensive agreements began on 10/15/2009 and the final renewal option term ended on 6/30/2019. The agreements were awarded after a competitive RFP that followed the USM Procurement Policies and Procedures. Contact the MEEC office with any questions.  This agreement has expired and will not be renegotiated at this time.
Contract Details
RFP Number: #90809

Contract Number: #90809-XXX

Contract Term:  10/15/2009 to 6/30/2019

Vendors

Bell Techlogix
Contract ID:  90809-BTL

Blackboard Student Services Inc.formerly Presidium, Inc. (Dec 2010); also formerly dba Perceptis
Contract ID:  90809-PI

Randstad Technologies
Contract ID:  90809-TI

System Source
Contract ID:  90809-SS