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Call Center / Help Desk

The MEEC Call Center/ Help Desk Services master agreement is with four vendors. The comprehensive agreements began on 10/15/2009 and the final renewal option term ends on 6/30/2019. The agreements were awarded after a competitive RFP that followed the USM Procurement Policies and Procedures. Contact the MEEC office to receive executed agreements.
Contract Details
RFP Number: #90809

Contract Number: #90809-XXX

Contract Term:  10/15/2009 to 6/30/2019

Vendors

Bell Techlogix
Contract ID:  90809-BTL

Blackboard Student Services Inc.formerly Presidium, Inc. (Dec 2010); also formerly dba Perceptis
Contract ID:  90809-PI

Randstad Technologies
Contract ID:  90809-TI

System Source
Contract ID:  90809-SS