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Call Center / Help Desk

MEEC has established a master agreement with six companies for Comprehensive Help Desk Services. The initial contract, October 15, 2009 through June 30, 2014 has been renewed with 5 vendors.  The original term was July 1, 2014 through June 30, 2016.  Amendments have been issued and fully executed as of 5/2/2016 to extend through 6/30/2019.
Contract Details
RFP Number: #90809

Contract Number: #90809-XXX

Contract Term:  10/15/2009 to 6/30/2019



Bell Techlogix
Contract ID:  90809-BTL

4400 W 96th Street
Indianapolis, IN 46268
FEIN:  26-3683994


Blackboard Student Services Inc.formerly Presidium, Inc. (Dec 2010); also formerly dba Perceptis
Contract ID:  90809-PI

Blackboard Inc
650 Massachusetts Ave NW, 6th Floor
Washington, DC 20001
FEIN:  20-0194636


Randstad Technologies
Contract ID:  90809-TI

5020 Richard Lane
Mechanicsburg, PA 17055    FEIN:  26-3305132


System Source
Contract ID:  90809-SS

338 Clubhouse Rd
Hunt Valley, MD 21031
FEIN:  52-1202799