ADOBE ETLA AGREEMENTS

Adobe products are available from Bell Techlogix under MEEC’s Cumulative Licensing Agreement (CLP) with support under the MEEC Adobe Systems, Inc. Enterprise Term License Agreement (ETLA). These agreements allow MEEC members to efficiently purchase Adobe software at discounted rates. Bell Techlogix also offers discounts on Adobe products not covered under MEEC’s CLP and ETLA agreements.
K-20 members must first execute a CLP 5.0 Affiliate Agreement to purchase products under the program. Below are the Bell Techlogix contacts for more information.
Contract Details                                 
Contract #21P-002

RFP Number: #21P-002

Agreement Term:  4/24/2021 – 4/23/2026 | with one (1) additional two-year renewal option

 

 

Adobe Reseller – Bell Techlogix


Bryan Zatkulakbzatkulak@belltechlogix.com888-989-8560
USM Institutions, JHU Affiliates and MSDE

Dana McNeildmcneil@belltechlogix.com877-394-7900
All K-12 Private Schools and K-12 Public Schools M-Z

Lisa Goolsbylgoolsby@belltechlogix.com877-213-5990
Public Libraries, Community and Private Colleges, and K12 Public Schools A-L

Outside Sales Account Managers– Primary Contacts for Service Requests, Help Desk Inquiries or Onsite Visits

Sarah Taggartstaggart@belltechlogix.com  – 800-962-3550

 

 

Adobe


Account Managers– Primary Contacts for  Additional Licensing Information

  • John Ziegler |Enterprise Account Manager | Adobe | T 646 533 2026 |  jziegler@adobe.com

General Sales questions or support

Additional Support Resources:

When institutions have an issue with Adobe software, they should use the following options:

  • Case Issue
    A system admin can go to the Support tab of the Adobe Admin Console, and open a case. The case will go to our Customer Support (CS) team to address. CS will look for a time for a call with the institution to go over the issue to resolve. If the issue isn’t being addressed or solved from the institution’s perspective, the institution can reach out to Andre Lampkins to escalate.
  • Expert Session
    A system admin can also request a Session in the Support tab of his/her Adobe Admin Console for a call on software deployment practices or features of a product. Sessions can be recorded and shared across campuses.
  • Please use the support tab in the Adobe Enterprise Administrative Console:  https://adminconsole.adobe.com/enterprise
  • Self-Service Support– https://helpx.adobe.com/enterprise.html
  • Customer & Technical Support | Secondaryecs@adobe.com